Do Amazing Things

ENPOINTE began in 1984 as General Litho Services (GLS), an offset commercial print services company. We’ve been continually evolving ever since to meet our clients’ needs. As one of the earliest adopters of digital print technology, we pushed the limits of what anyone thought possible. Today we continue to push the boundaries and have evolved into a data-driven, digital-forward, end-to-end marketing agency with in-house print production capabilities, determined to accelerate your success.

Does ENPOINTE seem like the home for you? Not sure which open position is best for your skill set or are you interested in joining our team, but don’t see an open position that feels like the perfect fit? Apply today and our team will review your experience and qualifications to see what positions we think you may excel at. If your skillset and qualifications are a match for what we are looking for we will follow up with you about current opportunities. If we currently do not have anything matching your skillset or qualifications, we will keep your application on file for 60 days.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.

We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country.  We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility.  Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY
Responsible for overall performance of press, to include, production, efficiency, quality, material usage, safety, maintenance and gives direction to press crew.

3rd shift | 12 hr shifts | 6p-6a

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Ability to correctly make ready press from information on job ticket.
• Correctly match press sheets to color proof.
• Relate specific job duties to crew members.
• Communicate to Production Manager and Plant Manager, concerns relating to specific jobs, press performance and crew performance.
• Maintain press run speed standards and material usage waste standards.
• Work with clients in a positive and professional manner.
• Responsible for passing off all pertinent information to relief crew.
• Teach, coach and cross train press crew.
• Read and understand E-tickets.
• Follow process control and quality control procedures.
• Practice safe work habits. Understand and follow company and industry safety rules. Wear appropriate safety equipment. Report any unsafe equipment or conditions to your supervisor.
• Follows instructions carefully and accurately.
• Suggests improvements in work practices.
• Understand your role in the companies’ Quality Management System regarding ISO.

*$10,000 Sign-on-Bonus is paid out in four installments at 3 months, 6 months, 9 months and 12 months of continuous employment with ENPOINTE.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.

We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country.  We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility.  Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY
Support 1st Press Operator in overall performance of press, production, quality, efficiency, material usage, safety, maintenance, and communicate specific job duties to Feeder and Press Helper.

3rd shift | 12 hr shifts | 6p-6a

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Ability to correctly make ready press with directions from 1st Pressman.
• Remove all wrappers. Prepare rolls for splicing and hang rolls throughout run.
• Operate roll tension.
• Correctly match press sheets to color proof.
• Relate specific job duties to crew members.
• Perform all operator related duties of press, which include electronic, computer and mechanical.
• Read and understand E-tickets.
• Follow process control and quality control procedures.
• Practice safe work habits. Understand and follow company and industry safety rules. Wear appropriate safety equipment. Report any unsafe equipment or conditions to your supervisor.
• Follow instructions carefully and accurately.
• Suggest improvements in work practices.
• Assist in the warehouse as needed.
• Understand your role in the companies’ Quality Management System regarding ISO.

*$10,000 Sign-on-Bonus is paid out in four installments at 3 months, 6 months, 9 months and 12 months of continuous employment with ENPOINTE.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.
We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country. We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility. Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY

To monitor the delivery end of the press, to stack, remove and store printed sheets to keep the press operating efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Identify and move the correct paper to the press area.
• Check ink supply at the beginning of each shift. Monitor the totes and change them before they run dry.
• Check the Baldwin tanks once per shift.
• Keep press chemical supplies full and plenty of rags folded on the bench.
• Inspect sheets on the sheeter for correct side guide and cutoff position. Check for flaws in printing and alert the pressman of anything found. Make necessary adjustments to the sheeter paddles and controls so the paper is stacked as neatly as possible on skids.
• Operating the folder, make necessary adjustments to the stackers to provide a tightly bundled log. Monitor signatures in the stacker to check for scuffing, marking or wrinkles that may occur.
• Make sure there is an adequate supply of skids, strapping and waste bins.
• Tag each skid of printed material and move to storage area.
• Assist with wash up, hanging plates and changing blankets. Clean and lubricate ink fountains when changing colors. Check with pressman to ensure the correct color is put in fountain.
• When starting a make ready, check the layout, work on registration, cutoff, and side lay position. Make sure the printed sheet matches the dylux, rule up a sheet or stitch and trip folded samples.
• Practice good housekeeping: Keep the press clean. Wipe the units off and keep the decks and handrails clean. Empty the trash and sweep the floor daily. Clean up any spills that occur. Return any unused to the ink room at the end of each job.
• Practice safe work habits. Understand and follow company and industry safety rules. Wear appropriate safety equipment. Report any unsafe equipment or conditions to your supervisor.
• Follow instructions carefully and accurately.
• Suggest improvements in work practices.
• Assist in the warehouse as needed.
• Understand your role in the companies’ Quality Management System regarding ISO.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.

We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country.  We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility.  Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY

ENPOINTE is currently accepting resumes for experienced Finishing/Bindery Machine Operators on 2nd shift at our Saint Paul location. Ideal candidates will have a year of Finishing/Bindery in the print industry.

Willing to do some training for the right candidate.

2nd Shift | 2pm-10pm | Monday-Friday

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates Finishing machines to produce quality work on time to meet customer needs.
• Performs maintenance on equipment and documents on maintenance sheet.
• Shows attention to detail and performs quality checks to ensure customer expectations are met.
• Team Player with experience working with and directing other team members to complete a project.
• Reads and follows instructions on job ticket.
• Reports needed parts and or machine problems to manager.
• Reports time and material consumption accurately.
• Keeps work area neat and clean.
• Follows company procedures and observes safety regulations.

QUALIFICATIONS

• Ability to lift 50 pounds.
• 2-4 years as Folder/Cutter/ Stitcher/Perfect Binder Operator (Preferred).

apply now

Are you looking for a career in a great company?

ENPOINTE has an exciting opportunity available for a Mailing Machine Operator to join our award-winning team!

ENPOINTE is a premier provider of marketing, printing, custom kitting, warehousing, and distribution services. Our success is founded on our 4 values: People first, Teamwork, Flexible thinking and Invested in success. We offer a collaborative work environment, great benefits, and wonderful co-workers. Check out our website, www.alwaysenpointe.com

As a mailing machine operator, you operate various pieces of Mailing Services equipment, some pre-set up, others can set-up on their own. Sorts mail according to postal regulations.

Great Opportunity to learn skills for a trade in the Printing/Mailing industry. We will train a hardworking, motivated applicant.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Math skills to include adding, subtracting, multiplication and division.
• Ability to lift and/or move up to 50 pounds.
• Good hand-eye coordination.
• Ability to stand for extended periods.
• Load printed materials into various types of feeders.
• Monitor equipment for malfunction and perform basic adjustments to clear malfunction.
• Meet or exceed production standards set for the operation being performed.
• Understand your role in the companies’ Quality Management System regarding ISO.

BENEFITS OVERVIEW

• Affordable Health/Dental
• Paid Time Off
• 401(k) plan
• Paid Holidays
• Free Life Insurance
• Indoor/climate-controlled work environment

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.

We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country. We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility. Some of our customer are well known in retail, financial, manufacturing and book publishing.

ENPOINTE has an amazing opportunity for the right candidate to join our Accounting team. The Accounts Receivable Manager manage and provide hands-on support for Accounts Receivable, Credit and Collections, invoicing and customer support. This position will report to the Controller and will work closely with Sales, Client Services, Manufacturing, IT and Accounting.

SUMMARY

Provides support to the Shipping and Receiving Lead to facilitate the expedient preparation of outbound shipments for delivery by ENPOINTE Drivers, Courier, FedEx, UPS, Air Freight or L.T.L. and to process receipts for inbound deliveries of materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

SHIPPING

• Prepares ENPOINTE manufactured materials, including proofs, artwork and samples, for shipment.
• Verify physical counts match all documents.
• Insure cartons have been appropriately labeled.
• Stretch wrap pallets.
• Band Pallets.
• Weigh Pallets.
• Load Trucks.
• Prepares Packing Lists in PrintStream.
• Affixes Packing Lists to outbound loads.
• Prepare bills of lading or airway bills for L.T.L. or Air Freight.
• Schedule pick up appointments with carriers.
• Communicates special handling and delivery date requirements to outbound carriers.
• Provide periodic shipment tracking information to CSR’s and SR’s in a timely manner.
• Process outbound shipments in the most cost effective method, while insuring timely delivery.
• Pack materials in appropriate size carton when required.
• Process small parcel shipments via UPS, FedEx, etc. on the ProShip manifesting system.
• Process shipments via courier when necessary.
• Keep shipping/receiving area neat and orderly at all times.
• Keep outside dock area clean at all times.
• Assist with bailing and loading of recycling materials into recycling trailer.
• Understand your role in the companies Quality Management System regarding ISO.

RECEIVING

• Process receipts of inbound items.
• P.O. Receipts require the following processes.
• Validate PO number.
• Validate Item number and description.
• Confirm quantity received.
• Inspect for visible damage.
• Mark quantity or damage exceptions on the delivery bill of lading.
• Data entry.
• Stage inbound materials where needed.
• Send courtesy email notification as required.
• Forward P.O. to accounting.

OTHER

• Enter all billable/consumable materials into PrintStream, utilizing the job number which corresponds to the job where material is used.
• Obey all company rules as specified in the Employee Handbook.
• Actively support the company ISO objectives and continuous improvement.

QUALIFICATIONS

• High School diploma or equivalent is required.
• Some college is desired.
• Good keyboarding skills.
• Excellent verbal and written communication skills.
• Experience using M.S. Word, Excel and Outlook.
• Excellent math skills.
• Excellent reading skills and comprehension skills.
• Excellent organizational skills.
• Ability to lift and carry up to 70 pounds.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.
We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country. We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility. Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY

Implements all phases of press operation on all projects assigned. Is in direct charge of product quality.

Heidelberg | 6 Color

2nd Shift | 2pm-10pm | Monday-Friday

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Hangs plates and removes used plates.
• Fills ink fountains; mixes fountain solutions at correct pH; sets up dampening system.
• Loads and unloads paper.
• Mixes ink as required.
• Performs ink washups.
• Installs blankets and packing.
• Produces preliminary makeready.
• Performs routine adjustments during press run.
• Continuously pulls quality checks sheets during press run to maintain quality standards.
• Takes care of equipment by following work procedures and performing required tests and maintenance.
• Performs routine preventative maintenance on Press as needed.
• Responsible for keeping accurate and up to date maintenance log.
• Performs other press operations such as perfing and scoring.
• Responsible for ensuring chemicals are labeled and readable on all containers being used on equipment.
• Preserves and passes along customer artwork in clean and undamaged condition.
• Reports time and materials consumption accurately.
• Reports all problems to Pressroom Manager or Leads.
• Keeps work area neat and clean.
• Obeys Company rules and observes all safety regulations.
• Understands your role in the companies’ Quality Management System regarding ISO.

QUALIFICATIONS

• High school diploma or equivalent.
• 2 years Technical school training or equivalent.
• 1-2 years feeder or same type press experience (1-2 color press operator).
• 2+ years’ operating smaller 1-2 color presses (3-6 color press operator).

apply now

Are you enthusiastic about technology, self-motivated, and adaptable to new and challenging situations?

Then ENPOINTE is looking for you! We are currently looking for an IT Systems Administrator II to join our growing organization.

ENPOINTE is a small company with a friendly culture, while it meets the needs and technology security expectations of many large company clients.

The person in this role has many responsibilities

• Driving the strategy, leading the implementation and being a primary owner of our Microsoft M365 hybrid cloud systems.
• Helping to manage our company’s IT assets and systems.
• Being involved in a wide range of user and systems technologies to help optimize the business while growing career experiences and being a valuable member of our team.
• Diagnosing internal and external customer technical problems and providing creative solutions/alternatives which meet business needs.
• Providing some tier-I support to end users (PC and Mac) across two corporate offices and a Colo data center.
• Supporting an IT security and compliance program with advanced expectations.

DUTIES AND RESPONSIBILITIES include, but are not limited to the following

• Microsoft hybrid cloud configuration and system administration.
• Administration of Windows, Mac, and Linux servers, monitoring, and patching.
• Mac and PC desktop support.
• Participating in larger IT projects.
• Providing positive and professional technical support to all employees.
• Troubleshooting issues, system errors, and outages.
• Commercial application support including ERP and print industry specific software.
• Vulnerability and remediation administration including patching.
• Approving and administering user accounts, permissions, and access rights.
• Project management for business-critical systems.
• Reading technical manuals, conferring with users, and conducting computer diagnostics to investigate/resolve problems or provide technical assistance/support.
• Developing training materials and procedures and training users in the proper use of hardware or software.
• Exhibiting Change-Management-Orientation and strong documentation skills.
• Researching and recommending improvements to existing systems, processes, and workflows.
• Supporting core systems by maximizing efficiency and value to the ENPOINTE organization.
• A few examples include ERP systems, VMware, PRTG monitoring, Cisco Switches, Aruba wireless, Commvault backup, etc.
• Managing and monitoring availability of systems.
• Referring major hardware or software problems or defective products to vendors for service.
• Involvement with establishment and support of IT compliance and security policies.

PREFERRED EXPERIENCE AND EDUCTATION

• 2+ years of Microsoft M365 hybrid cloud administration and configuration experience (beyond user provisioning).
• Exchange
• Email security
• Mail routing
• Teams
• Architecture
• File sharing
• High school diploma or equivalent. 1-2 years technical school/certification strongly preferred.
• 5-10 years of experience supporting Mac and PC desktop environment.
• 5-10 years related IT systems work experience, preferably in a services and/or manufacturing industry.
• MIS or ERP support experience preferred.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40-year anniversary. We provide print and digital services as well as data analytics that help our customers grow their business. Our customers include local, regional and national brands that are well known in retail, financial, manufacturing and book publishing. We are headquartered in Brooklyn Park, MN with an additional facility in St. Paul.

SUMMARY
Performs manual and machine tasks under the direction of an experienced operator most times but will also be able to work independently. Also responsible for working with temporary labor associates to train and mentor them in job duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Stacking, boxing, and sorting completed printed / personalized pieces at delivery end of bindery equipment.
• Set-up and operates small bindery machines (drills, shrink-wrappers, scales, banders, label printers…)
• Performs hand work such as gathering, collating, gluing, etc. as directed.
• Follows instructions carefully and accurately.
• Helps inspect for quality throughout run and views product for defects.
  Reports time and materials consumption into record keeping system accurately and
• verifies time cards reconciling against work performed.
• Reports to work on time and works overtime as needed.
• Works well with others and has leadership skills to train / mentor others.
• Reports needed supplies and/or machine problems to Operator and/or Leader.
• Obeys Company rules and observes all safety regulations.
• Suggests continual improvements and best work practices.
• Plays a role in the company Quality Management System regarding ISO ensuring production reports related to continual improvement on projects are completed.
• Monitors other helpers / temporary associates to assure quality, accuracy and speed of production and Coaches and mentors if quality, accuracy or productivity is not meeting standards.
• Able to operate material moving equipment and learn production equipment to the point of being able to fill in for operator for short periods of time (Breaks).
• Effectively communicate issues to the next shifts leadership, planner, supervisor or manager
• Informs and updates Planner or Supervisor of all projects, run rates, quality issues and other pertinent information.

apply now

ENPOINTE is a private, family owned, organization that is coming up on our 40 year anniversary. We have 220 employees with three facilities in town mailing almost 1 billion pieces of mail each year.
We started as a traditional commercial printer that has emerged in to one of the largest digital powerhouses in the country. We still have the traditional iron for sheet feed up to 40” UV and a full and half web with all the finishing and die cutting to support this business, but we took a large leap into variable digital sheet fed and recently invested in variable ink jet web in our Brooklyn Park facility. Some of our customer are well known in retail, financial, manufacturing and book publishing.

SUMMARY

Assists Press Operators in all phases of press operation on all projects assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as needed.

• Hangs plates.
• Fills ink fountains; mixes fountain solutions at correct pH; sets up dampening system.
• Loads and unloads paper.
• Mixes ink as required.
• Performs ink wash-ups.
• Installs blankets and packing.
• Responsible for filling chemicals & ensuring labels are attached to containers and readable.
• Performs routine adjustments during press run.
• Performs preventative maintenance on Press as needed.
• Keeps work area neat and clean.
• Obeys company rules and observes all safety regulations.
• Understands your role in the companies’ Quality Management System regarding ISO.

QUALIFICATIONS

• High school diploma or equivalent.
• 6 months – 1 year of feeder experience.

apply now

ENPOINTE is recognized globally as a premier commercial printer with over 35 years of experience is seeking an Accounts Payable Specialist to join our team. ENPOINTE is an innovator in print technologies, award-winning creative; state-of-the art web, sheetfed and digital printing and on-site mailing and fulfillment services. In addition, we provide marketing services such as campaign strategy, rebranding and lead generation strategies.

The Accounts Payable Specialist will report to the Controller and will work closely with Purchasing, Sales, Manufacturing, IT and Accounting.

RESPONSIBILITIES INCLUDE

• Preparing in an accurate and timely manner all accounts payable invoices.
• Responsible for petty cash fund, reconciling and reimbursements on a monthly basis.
• Verifies all materials and outside purchases have been received for each job.
• Prepares the equipment repairs report monthly.
• Batches invoices for payment, prints checks and matches invoices.
• Reviews all expense reports and issues reimbursement checks once approved by the functional executive.
• Investigates missing POs or packing slips, price differences, etc.
• Works with vendors regarding payment schedule for open invoices, missing invoices, etc.
• Closes payables at month end.
• Responsible for training new Accounts Payable personnel.
• Performs duties of other Accounting Team Members in their absence or as needed.
• Understand your role in the companies Quality Management System regarding ISO.
• Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS

• Associate degree in Accounting or equivalent experience.
• 3+ years of accounting experience.
• Computer literate and solid Excel knowledge.

PROFESSIONAL SKILLS AND ABILITIES

• Excellent written and verbal communications skills.
• Attention to detail.
• Ability to multi-task in a fast-paced work environment.

apply now

The Talent Acquisition Specialist will provide recruiting support for the company. The Ideal candidate will have 3-5 years of full cycle recruiting experience in a manufacturing environment. Applicants should have strong knowledge of HRIS systems (experience with Paycor a plus).

RESPONSIBILITIES INCLUDE

Recruitment

• Build relationships with Hiring Managers, Human Resources and Diverse Recruitment Sources.
• Coordinate with hiring managers to identify staffing needs.
• Plan interview and selection procedures, including screening calls, assessment and in-person interviews.
• Sourcing potential candidates through online channels (including social media platforms & professional networks).
• Hosting and participating in career events including job fairs and other recruitment events.
• Ownership of Referral program/hiring retention bonus program.
• Develop new strategies and Programs to attract candidates.
• Build hiring strategies and build a talent pipeline to fill company openings to include marketing campaigns, partnerships with the community on programs to attract talent to the area and coordinate hiring events.
• Manage the applicant tracking system to ensure accurate recordkeeping.

Talent Management

• Identify training needs by working with managers, Quality Manager and evaluating employees.
• Build quarterly and annual training program.
• Design and execute career development programs (Own and implement Talent Management processes that enable employees and leaders to understand and use these to manage their career and their team’s career as appropriate).
• Develop and implement metrics to analyze the impact of talent management initiatives, processes and tools on the organization.
• Develops and maintains relationships with target schools through career services, student leaders, professors, etc.
• Manage the development of metrics and scorecard for talent and organization development areas.
• Build up social media presence by posting employee recognition, anniversaries, promotions, retirements, etc.

QUALIFICATIONS

• Bachelor’s degree in human resources, business administration or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Proven work experience as a Talent Acquisition Specialist in manufacturing or similar roles (3-5 years’ experience).
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting.
• Knowledge of HRIS (experience with Paycor a plus).
• Excellent verbal and written communication skills.
• Experience designing training programs helpful.

apply now

Are you ready to grow your career in IT?

We are looking to add a motivated individual to join our IT team as an Applications Support Analyst I.

In this role you will partner with users across our organization, to support and optimize applications, systems, and workflows. You will be given the opportunity to become the subject-matter expert on multiple business systems and act as a key point of contact for IT. You will be given the opportunity to get exposure to many areas of IT which will allow you to take your career to the next level.

RESPONSIBILITIES INCLUDE

• Support and administer the ERP system and custom programs.
• Resolve of day-to-day application technical issues.
• Interface with internal and external clients, and vendors.
• Work with developers, engineers, and other staff to deliver on the IT needs of the business.
• Communicate and implement changes as specified by business and technical leaders.
• Lead and/or participate in cross-departmental teams on workflow or process development initiatives.
• Manage and maintain production system software packages.
• Provide IT technical support for all users.
• Monitor and promptly respond to support requests via ticketing system.
• When necessary, escalate tickets to appropriate group or individual.
• Research and recommend improvements to existing systems, processes, and workflows.
• Respond to internal or external customers with the highest degree of customer service and professionalism.
• Develop training materials for new software packages or workflows.
• Thoroughly document processes and procedures with highest level of detail.

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field (or equivalent work experience).
• 2-3 years relevant work experience, preferably in IT or application support.
• Excellent communication, problem solving, troubleshooting, and analytical skills.
• Manufacturing industry support experience.

PREFERRED

• Print or mail industry experience.
• Graphics software expertise.
• Report writing skills.
• ERP administration experience.

apply now

ENPOINTE is seeking to hire an experienced and motivated Applications Analyst to join our IT Team!

In this role you will partner with users across our organization, to support and optimize applications, systems, and workflows. You will become the subject-matter expert on multiple business systems and act as a key point of contact for IT.

RESPONSIBILITIES INCLUDE

• Support and administer the ERP system and custom programs.
• Resolve of day-to-day application technical issues.
• Interface with internal and external clients, and vendors.
• Work with developers, engineers, and other staff to deliver on the IT needs of the business.
• Communicate and implement changes as specified by business and technical leaders.
• Lead and/or participate in cross-departmental teams on workflow or process. development initiatives.
• Report writing.
• Manage and maintain production system software packages.
• Provide IT technical support for all users.
• Monitor and promptly respond to support requests via ticketing system.
• When necessary, escalate tickets to appropriate group or individual.
• Research and recommend improvements to existing systems, processes, and workflows.
• Respond to internal or external customers with the highest degree of customer service and professionalism.
• Develop training materials for new software packages or workflows.
• Thoroughly document processes and procedures with highest level of detail.

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field (or equivalent work experience).
• 5-8 years relevant work experience, preferably in IT, ERP, or application support.
• Experience writing SQL queries to gather and report data.
• Excellent communication, problem solving, troubleshooting, and analytical skills.
• Manufacturing industry support experience.

PREFERRED

• Print or mail industry experience.
• Graphics software expertise.

apply now